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Terms & Conditions

Terms and Conditions

General

Nethradhama Super Speciality Eye Hospital Pvt. Ltd. (“Hospital”) offers various eye care services across its multiple locations through the website https://www.nethradhama.org (“Website”), subject to the terms and conditions outlined in this agreement, along with the Privacy Policy available here: [https://www.nethradhama.org/privacy-policy/].

This agreement governs the provision of services by Nethradhama Super Speciality Eye Hospital Pvt. Ltd. (“Service Provider”), which includes the booking of appointments, cancellations, refunds, and all other transactions related to the services provided (“Terms of Use”).

Website & Services

The Website is owned and operated by Nethradhama Super Speciality Eye Hospital Pvt. Ltd., a company incorporated under the laws of India. Through the Website, we provide the following services (“Services”):

  1. Booking appointments with qualified medical practitioners at Nethradhama Super Speciality Eye Hospital;
  2. Eye donation pledge forms;
  3. Telemedicine Services (Virtual consultations with medical practitioners through video conferencing);
  4. Services specifically tailored for international patients;
  5. Information on internships and courses related to eye care and ophthalmology;
  6. Details about the Hospital, specialties, and available medical practitioners.

The Website uses cookies—small data files stored on your web browser—to enhance user experience by remembering preferences and browsing history. By using the Website, you acknowledge and consent to the use of cookies.

By accessing the Website and using the Services, you agree to these Terms of Use. If you do not agree with these terms, please discontinue use of the Website and its Services.

Nethradhama reserves the right to update or revise these Terms of Use at any time. You are encouraged to review these Terms regularly.

Use of the Website

When you use the Website, you agree to the following conditions:

  1. You will provide accurate and complete information on the Website.
  2. You consent to the verification of any information or documents you submit, including your personal details, medical history, or any other necessary documents, for the purpose of processing services.
  3. You will only use the content available on the Website for personal use and will not modify, reproduce, distribute, or exploit it for any commercial purposes unless permitted by us.
  4. You are responsible for maintaining the confidentiality of your account information, including your login credentials.
  5. You agree not to impersonate any person or entity, or misrepresent your identity or affiliation with Nethradhama or any third party.
  6. You will not upload any Prohibited Content as outlined below.

Prohibited Content

You are prohibited from uploading, publishing, or distributing content that:

  • Violates any applicable law in India or any international laws.
  • Infringes on intellectual property rights.
  • Is defamatory, obscene, abusive, threatening, or discriminatory.
  • Contains viruses or other harmful components.
  • Impersonates another person or entity.
  • Promotes illegal activities or harms minors in any way.

Nethradhama reserves the right to remove such content and terminate your access to the Website if these terms are violated.

Limitation of Liability

  1. Any content provided on the Website related to medical conditions is for informational purposes only. It should not be interpreted as medical advice or diagnosis. Always consult a qualified healthcare professional for medical concerns.
  2. Nethradhama is not liable for any loss, damage, or expense incurred by users as a result of using the Website or Services, including indirect, punitive, incidental, or consequential damages.
  3. We are not responsible for the misuse of data by third parties, nor are we liable for breaches of security, including data theft or unauthorized access to your information.

Indemnity

You agree to indemnify Nethradhama Super Speciality Eye Hospital Pvt. Ltd., its affiliates, and medical practitioners from any losses, damages, or liabilities resulting from:

  1. Your use of the Website or Services.
  2. Any breach of your representations, warranties, or obligations under these Terms of Use.
  3. Any incorrect or inaccurate information provided by you.

Data & Information Policy

Nethradhama respects your privacy. For details on how we collect and use your personal information, please refer to our Privacy Policy available here.

We use secure encryption technologies to safeguard your personal and payment information. However, we cannot guarantee absolute security from breaches, and we are not liable for any losses arising from such breaches.

Intellectual Property

All intellectual property rights on the Website, including but not limited to trademarks, designs, software, logos, and content, belong to Nethradhama Super Speciality Eye Hospital Pvt. Ltd. You may not use any content from the Website without prior written permission.

Pricing & Payment Accuracy

We make every effort to ensure that all information regarding pricing, services, and medical conditions on the Website is accurate. However, the information provided is for informational purposes only and should not be construed as medical advice. Always verify the suitability of services before availing of them.

Termination

Nethradhama reserves the right to suspend or terminate your access to the Website if you violate any of these Terms of Use, including providing false information, engaging in fraudulent activities, or other unlawful actions.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be resolved in the competent courts located in Bangalore, Karnataka.

Contact Information

If you have any questions or concerns about these Terms of Use or any other related matters, please contact us at:

 

Powered by Nethradhama This e-mail and any attachments may contain CONFIDENTIAL information, including PROTECTED HEALTH INFORMATION. If you are not the intended recipient, any use or disclosure of this information is STRICTLY PROHIBITED; you are requested to delete this e-mail and any attachments, notify the sender immediately.

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